It has been a few weeks since more countries had their contact information updated in a proper way and complete information was added for all the different types of credit cards. Now that we notice that more and more people start using cancel.tel not only through their mobile devices but also through the internet we are aware that we must make sure people get presented with accurate and correct information for each country. There are plenty of countries out there so it takes a while to place all that data on the pages.

We received a mail from somebody from Argentina who likes cancel.tel a lot but told us we hadn’t put in the information for his country yet. He can rest assure we won’t forget about Argentina.

The following European countries have been completed today with full contact info for all major credit cards and their corresponding phone numbers:

Andorra
Austria
Belarus
Albania
Bosnia-Herzegovina
Bulgaria
Croatia

More countries are following in the near future, we expect to cover the rest of the remaining EU countries soon as we further deploy Cancel.tel as a service platform for anyone to use.


While SEO isn’t really a concern for Cancel.tel as the site is intended to be a service, many people (including the developers at Telnic) do have some concern about the value of a .tel domain name in the Google search engine. The .tel page looks very basic and you can’t really write a lot on it so one could think it has a low value for SEO ranking and Google rankings in particular.

I bumped into this text written by one of the developers at Telnic who has his own .tel name henri.tel, Henri wrote the following:

Okay regarding SEO…
I thought someone mentioned 5 or 10 pages back if anyone could point at .tel domains being ranked at all in big searches.

Well I know a search for “henri” is stupid, but it’s pretty big (67 million hits on google.com, 45 million on google UK). My personal henri.tel is now #23 on google.com and #9 on Google UK.

Now I do have an advantage over you guys in that henri.tel has been out there longer, which shows how much value Google puts in the age of a domain/page and the domain name itself.

But it’s still fun to see henri.tel in there, along with Matisse, Becquerel and Cartier Bresson.

Ok spot 23 is good for a new site on Google so this made me curious about what Cancel.tel is doing so far (site still needs work but let us take a quick look) so I performed some searches on Google for keywords related to what the site is about. I was impressed about how strong the rankings are for many search terms related to the loss or theft of credit cards and even credit cards in particular. One example that I found interesting to note is the search for: Mastercard America what we see when doing a search for Mastercard America is that Cancel.tel, in particular the page where you can report the lost of theft of your Mastercard card is ranked right under the website of Mastercard, spot 2 out of Results 110 of about 26,700,000. So this ranking indicates that it is possible to rank high for certain keywords in the search engines with your .tel domain name if that is your intention.

The Mastercard America example is just one example, we noticed that for many searches Cancel.tel is ranking very high in Google, spots 20 to 30 out of millions of results. We didn’t undertake special SEO efforts to rank high, when you look what kind of sites that Cancel.tel outranks perhaps you could start to consider the importance of a .tel versus a .com domain name. Perhaps Google just likes .tel because of its nature. We don’t see the major task for Cancel.tel to rank high in Google, its main task is to be reached by mobile phones in a fast and direct way and function as a tool for people who need it.


FOR IMMEDIATE RELEASE

New Smart Mobile Service Assists In Reporting Lost Credit Cards

BRUSSELS, BELGIUM – 04/11/09 – With the public introduction of a new top level domain (TLD) in the past week going under the name .TEL the internet and the mobile web have evolved into a new era. By allowing sending and retrieval of data much faster, and more direct way by storing website information directly into the DNS, in comparison of data retrieval through a webserver, mobile telephones are now capable of retrieving data instantly from the web.

While the latest generation of mobile phones such as Iphones and Blackberries are equipped with browsers to surf the web they lack in supplying people with a fast; reliable and smooth experience to get that piece of information which is needed at a certain time. When people are not sitting comfortably behind their desktop where they can take the time to first perform a Google search, then browse to a website, waiting until it loads, start navigating until they reach the required information, 5 to 10 minutes will have past. They didn’t have much of an alternative except to wait. In many situations waiting doesn’t harm, if you need to lookup something or contact somebody there is no time pressure involved. In some cases however it is important to get the information you need fast without much hassle in an easy and direct way and this becomes now possible thanks to the new technology offered by the .TEL platform.

CANCEL.TEL is a new service that has been called into life to assist the public with a new free to use web and mobile service to report the loss or theft of credit cards takes full advantage of the .TEL platform technology. Because data can be retrieved at the speed of light through a mobile device, CANCEL.TEL can be used by anyone anywhere on the planet if they need it. On the web http://www.cancel.tel appears like a very basic and easy to navigate webpage, there are no pictures or graphical outlays which is a quality of the .TEL technology. On your mobile device CANCEL.TEL deploys itself as an incredible smooth, easy to navigate tool that works the way you expect it (link to demonstration video at bottom of article) and allows you to call your credit card company to cancel your card with the click
of a button. Yes that is correct, with the click of a button,the only thing people need to remember is a word, not a phone number, just typing in the word CANCEL on your mobile will instantly put you through with your card company 24 hours per day, 7 days per week no matter where you are.

For decades credit card companies have been hammering their customers that in case you lost your credit card or it got stolen to immediately report it and call them so they can cancel your card in order to reduce your liability. For card companies the reason to stimulate their customers to report card loss or theft to them fast is because this reduces the chance of abuse. Credit card fraud is costing enormous amounts of money each year to card companies so they have every reason to stimulate their customers to promptly report a missing card. People have every reason the promptly report a missing card to decrease liability.

From the moment somebody went shopping with you credit card during the timeframe you lost it and reported it stolen, money has been spent and somebody has to pay those bills. When this happens, even if your card company will refund you the stolen money eventually after they investigated your case, after you had to fill in all kinds of forms, after you had to call them several times and meet their representative, and after the credit card company verified with themselves that you did everything you could do to inform them fast and you have acted in
a responsible way then you can expect to see that money refunded to you. Such event will cost you a lot of wasted time, perhaps financial problems if large amounts of money are involved. To put it short lots of hassle that nobody needs. If your card was in fact stolen thieves know you will cancel your card when you notice it’s missing, so in most cases a thief will act fast and start spending with your credit card from the moment he sees opportunity. As you can see there is almost a race between card holder and abuser and this is the point where it’s crucial to report the loss of your card fast to avoid problems or financial loss.

When you are at home or in a trusted environment and notice your credit card or wallet is missing you have all kinds of means at your disposal to reach your card company. You can look them up in the yellow pages, search for their site on your pc but in most cases you will not be in the comfort of your home or office. People don’t lose their wallets or purses at home, they lose them on the road, during shopping or travelling. When you are on holiday, hours away from home, on a day trip or on a Saturday afternoon shopping spree, you don’t have a computer or phonebook
under your arm at that point. When you just noticed your wallet is missing you also have a lot on your mind and that is where CANCEL.TEL comes in handy for people. After going over the things you just lost, your wallet; cash; documents; credit cards you know that the first thing you have to do is to inform your card company in order to get your credit card(s) cancelled. You don’t have to think anymore on how to get the phone number or lose time trying to find a phonebook. You just use the word CANCEL to go to http://cancel.tel with your mobile and with a single touch of a button you are connected with the issuer of your card, no matter where you are, no matter the hour of the day. This new free innovative service will assist and help you to avoid all kinds of hassle, potential loss of money and get you a plus from your card company for being responsible.

“While dot-Tel domains were intended to store contact information for people and companies we followed a different direction, by mixing ideas in a strange way suddenly all these parts came together and CANCEL.TEL was there. The site looks so basic but that is just its strength, anyone can use it from either the web or a mobile device, it’s easy to use, it’s fast, it helps people and it’s there if they need it. The word CANCEL will help people so by making it a free public service beneficiary to anyone.” according to one of the creators of the website.

If you remember only 1 word of this article remember the word CANCEL it might prove to be very useful to you the day you lost lost your credit card.

Additional Information

Demonstration video: http://www.youtube.com/watch?v=OucbqWtH6kk

Website: http://www.cancel.tel


Today Cancel.tel got updated with contact information for Russia covering all major credit card companies. We also updated the information for Russia in both English and Russian to make it more easy towards the Russian population to use this service. We find it important that the service is also language specific so expect more work in that direction. We will keep adding more data for more countries in the next days.

So far the following regions have been brought up to date with contact information the report the loss of  credit cards.

America

Australia

Canada

Russia

United Kingdom 

While we have already covered a significant part of the world there is still work to be done on several parts of Europe and Asia.


Today we also updated the contact information for the people of Australia, all major card companies have been listed together with their phone numbers, if if you lost your card and need to cancel it the service is there for you. More entries are following and more countries will be added in the next few days. So far we already covered a large part of the world so that many can make use of this new way to report the loss or theft of your card.


Today we completed with updating the information to call your card company in Canada so if you are a Canadian who lost his credit card, you can now make full usage of Cancel.tel in order to call your card company. The numbers listed are Toll free, so remember the word CANCEL the service is free and is there for when you need it.


The software developers at Telnic (the company that handles the .tel domain name) has introduced a new software application for mobile phones named Superbook. When you will watch the video in this post you will notice that Superbook takes full advantage of some of the .TEL technology, in particular the speed of how Superbook handles information found on .tel sites. As you will see in the video, Telnic uses Cancel.tel to demonstrate the ease of how Superbook navigates Cancel.tel to reach the phone number of the credit card company in order to report card loss.

In a matter of seconds the call is made, without any fuss, no need to search through large complicated websites, no need to search in the phone book or have to wait until you get home. This new technology gets the job done for you in a fast and easy way.

Superbook is like having your own personal phone book on your mobile device (Iphone, Blackberry) where you can store the .tel pages of your contacts and useful services like Cancel.tel in case you need them.


I’m sure you have heard of or perhaps use Twitter, if you don’t know what Twitter is let me describe it in a few short sentences. Twitter is a website to communicate with other people by using short sentences (140 characters). This service is very popular and millions of people are using this to share all kinds of information with the world in real time. Now the aspect real time is very important here. We see that people sending out these short messages on just about any topic you could imagine. Let me put some examples so you get the idea if you aren’t familiar with what Twitter does:

erinallover: I hate the way shopping makes me feel.
tryans: Sittin in HY of Birmingham! Helll Yeah party party. I need some tequila or something.
hollyg2121: Guitar Hero to come out with a Coldplay edition?? Who the hell wants to play that? Also my iPhone keeps changing hell to he’ll. So annoying
I put down 3 examples above, I searched for messages using certain words (you can see them in bold) namely shopping, party and iphone. Twitter has a search engine that allows to search for certain words or topics and then tells me what people from all over the world are saying about a particular subject. Very interesting, like doing a search and getting real time results. 

Enough about Twitter and their search system, the above is to show you how this service works and now I will explain to you how surprised I was when doing some searches related to credit card theft and people who had lost their credit cards.

I figured, if people talk about parties, shopping and the weather perhaps somebody will have placed a message on what happened to him when he or she lost their bank or credit card and this information can help to improve the way www.cancel.tel works and make it a better service. I expected that not many would share their experience of a lost card with the world as it isn’t something what could be called “self promoting” but after doing a quick search I was amazed by the amount of messages from people describing the loss of their credit or debit card and the consequences it had for them. But most importantly, this isn’t one single isolated message from a single individual but every few minutes a new message posted by somebody appears on Twitter where the person in question writes his displeasure about the loss or theft of his/her card.

Take a look at these samples, I want to show you this isn’t made up so have a look at the following links which have been randomly picked out.

Maverickguitarsx lost his debit card

These are just regular people who just send out a message in a sporadic way, these aren’t hyped articles about a lady who got her credit card stolen and the thief shopped around with it for 15000 USD in just 25 minutes (real story in case you wonder). I used this Twitter service instead to do some reasearch for Cancel.tel because it would provide me with much more relevant and accurate data from real people without any sort of press coming in between and twist the data to make it look worse or more spectacular.
After seeing people reporting on Twitter about the loss or theft of their card and the amounts of money they lost or got scammed for, this really tells me how a service like cancel.tel can be of assistance to thousands of people each single day and very often will help avoid financial loss as the time period between constatating you lost your bank or credit card and notifying your card company plays an important role to avoid potential losses.

Now if there are about 8 million Twitter accounts and we see every few minutes somebody reporting about the loss of their card (I expect that only a small percentage of people will write about the loss of their card on Twitter) it is fair to make the assumption that in the real world somebody loses their bank cards or credit cards every single second of the day, perhaps the rate is even higher.
By making Cancel.tel a global contact point that is very easy and fast to reach and use from every single country in the world, a platform is created by using the new technology provided by the .tel domain that provides a public service for anyone (like the people from the Twitter example in this article) even you. The service is FREE and you only have to remember the word CANCEL when you have to CANCEL YOUR CARD if needed.
Besides posting several links to actual messages placed by people on Twitter we also included some images in this blog post, they are screen captures directly taken from the Twitter site to give you a better idea about what we discovered doing research to improve the Cancel.tel service. It keeps going on day in day out, page after page. These aren’t the stories about plundered bank accounts and huge financial losses but more of a realistic overview on the subject which shows us that there is need for a global contact point to assist people such as yourself when confronted with card loss.

We have updated the contact information for EU country Germany. A reader of our blog (thanks Paul) made us aware that in Germany they have a special phone number which you can call to report the loss of theft of any type of credit card. The service is named Sperr-Notruf and is intended as a help line. Germany isn’t the only country who has such a type of number, Belgium for example (numbers are already listed) also uses a similar type of service. So as you can see certain countries already took an initiative to make it easy for people to report card loss, yet cancel.tel offers a global platform that is very easy and fast to use no matter where you are on the planet. More regions and countries will be updated with information on how to contact your card company in the next days so keep an eye on the blog to stay up to date.


We completed the update for the section of the United Kingdom and added all major card issuers for the UK. We hope that this will be of assistance to many people who have lost their card for some reason. The section for the UK covers the 4 major brands such as VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER but also DINERS CLUB which is popular within the United Kingdom. We are going to update more categories in the next days and week and will keep you posted on the progress.